Welcome to heavy petal decor! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms. Please read them carefully before making any purchases or using our services.

1. General

a. heavy petal decor is an online platform for purchasing faux floral accents, faux floral arrangements, planters, and artificial floral supplies.

b. By placing an order with us, you confirm that you are at least 18 years old and capable of entering into a legally binding contract.

c. We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Changes will be effective upon posting on our website. It is your responsibility to review this page regularly to stay informed of any updates.

2. Product Information

a. We make every effort to provide accurate product information, including descriptions, images, and prices. However, we do not guarantee the accuracy, completeness, or reliability of this information.

b. The colors of products may vary slightly due to differences in display settings.

3. Orders and Payments

a. By placing an order, you are making an offer to purchase our products. All orders are subject to acceptance and availability.

b. Once you place an order, you will receive an order confirmation email. This email does not constitute acceptance of your order; it is an acknowledgment of receipt.

c. Payment must be made in full at the time of ordering.

4. Shipping and Delivery

a. We will make every effort to ensure your order is shipped within the estimated delivery time. However, we are not liable for any delays that are beyond our control.

b. Shipping costs will be calculated and displayed at checkout. Customers are responsible for any additional customs duties or taxes that may apply to international orders.

5. Returns and Refunds

a. We take pride in the quality of our products. If, for any reason, you are not satisfied with your purchase, please contact us within 30 days of receiving your order to initiate a return.

b. Returned products must be unused, undamaged, and in their original packaging.

c. We do not cover return shipping costs unless the item arrived damaged or defective.

d. Refunds will be processed within 7 days of receiving the returned product.

6. Intellectual Property

a. All content on our website, including images, graphics, logos, and text, is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute our content without our explicit permission.

7. Privacy

a. We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

8. Limitation of Liability

a. To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or products.

9. Governing Law

a. These Terms and Conditions shall be governed by and construed in accordance with the laws of United States.

10. Contact Information

a. For any questions or concerns regarding these Terms and Conditions, please contact us at heavypetaldecor@gmail.com.

By using our website and purchasing our products, you agree to abide by these Terms and Conditions. Thank you for choosing heavy petal decor, and happy shopping! 🛍️