Shop Policies

Shipping

We take pride in our efficient and secure shipping process. Based in North Carolina (NC), we strive to ship all orders within 1-2 business days. Our packages are carefully prepared to ensure the utmost safety and protection. We work with reputable shipping carriers such as USPS, UPS, or FedEx to deliver your orders promptly. Shipping rates are calculated based on weight, size, destination, and chosen shipping method. We currently offer shipping within the United States and Internationally, and tracking information is provided once the order is shipped. In the unlikely event of any issues, we will be happy to assist you. Your satisfaction is our priority, and we aim to provide a seamless shipping experience for all our customers.

Cancellations

We understand that circumstances may change, and you may need to cancel an order. We allow order cancellations within 24 hours prior to shipment. If you wish to cancel an order, please contact us as soon as possible. We cannot guarantee cancellation after the 24-hour window or once the order has been shipped. We strive to accommodate your needs and ensure a satisfactory shopping experience.

Returns & Exchanges

We want you to be completely satisfied with your purchase. We accept returns within 30 days of the original purchase date. However, please note that exchanges are evaluated on a per item basis, as some of our products are unique and may not have an exact duplicate available for exchange. If you wish to initiate a return or discuss the possibility of an exchange, please contact us. We are committed to resolving any issues and ensuring your satisfaction with our products.